[Resolved] Reliance Broadband — I complained many times, but my plan not activated.

Hardik Nakarani

from Mumbai, Maharashtra

Address:	380061
Website:	reliancebroadband.co.in

I had monthly plan of 790. I requested to change my plan to Quarterly(3 months). on 18th september 2016 at 8:35am. my complain number is[protected]. they sends message that 'your complain is resolved'. but next month company sends monthly bill(of two months). and disconnected Broadband connection. we called on customer care, they said your plan is quarterly. so the question is, why reliance broadband sending monthly bills. and if our plan is quarterly then whey company disconnected our internet?
Please try to resolve our complaint as soon as possible.

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Dec 18, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Nov 15, 2016

Ashishkashyap's response Dear Sir,
My barcode thefted and used tomorrow and I want to cancel Sim registration, My Coupon code was [protected].
Plz rpl
Regards
ASHISH

Nov 16, 2016

Tenthagir's response I will appreciate if they are contact me or make immediate action.

Verified Support

Nov 17, 2016

Reliance Communications Customer Care's response Dear Hardik,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Verified Support

Nov 17, 2016

Reliance Communications Customer Care's response Dear Hardik,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 17, 2016

Reliance Communications Customer Care's response Dear Hardik,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

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Comments

Tenthagir

Hi, I am reliance sim user. I am using this past 6 years. I updated to 4 g. I got message stating that recharge RS. 149. U get 1 GB data. So I made recharge. But the given pack is 300 mb . I called customer service. They are hold the call and transfer call long time, finally disconnected. Now I try to contact CS, call not connecting only ivr.