Reliance Broadband — INSTALLATION NOT DONE , more than one month passed

Address:

Gurgaon, Haryana

I have applied for Reliance 749 broadband combo plan in Gurgaon sector 17c, the name of sales person is Subodh Yadav ([protected]) collected documents and cheque on 14 oct 2014 and promised to get the installation done in 2 days. But after 2 days he told me to call person named Rajeev ([protected]) and for next 10 days Rajeev kept repeating that "port is unavailable" and after that he told me to call Kuldeep, he also repeated "port is unavailable" for next 5 days and after that he told me "port is available" but "modem is unavailable" . After three days he told me that "modem is also available and will send the person for installation between 12:00 to 1:30 pm " but no person arrived and when I called him first he didn't pic the call and after sometime switched off the phone and now when I call the sales person either he doesn't pic my call or someone else receives the call and says the he forgot the mobile in his home as there was a very urgent call from office and he left for office without mobile. Now I am planning to file a case in District consumer court. CAF: [protected] mobile: [protected] / [protected] Name : Sushant Debnath Location : Gurgaon Haryana Email: [protected]@gmail.com