[Resolved] Reliance Broadband — Internet connection not disconnected despite my mail of 21/6/2015 and several mails thereafter | |||
I had requested vide my email of 21/06/2015 that my internet connection no.[protected](Relationship no.[protected] may be disconnected forthwith, before the new billing cycle(22nd of a month) started. Despite this, I have been sent bill no.[protected] for July 2015 for Rs.Rs.750. Everyday there are calls from Reliance customercare which are not stopping despite my fully explaining everytime that there is no question of any usage of the said internet connection by me after 21/06/2015 and hence question of any payment does not arise. I have also sent umpteen emails explaining the same position but the phone calls from Reliance customercare keep coming relentlessly.This is sheer harassment. Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Verified Support Aug 18, 2015 Reliance Communications Customer Care's response Dear Mr.Sharma, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 23, 2015 Reliance Communications Customer Care's response Dear Mr. Sharma, As per the confirmation received from our customer service associate, we wish to affirm that there was no wrong billing found on your account, hence we won't be able to pass any waiver. Thank you! Regards, Reliance Communications | |||
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