Reliance Broadband — Internet not Working and Complaint not Attended to for 04 Days

Address:Vadodara, Gujarat

This is to draw your attention to the problem I am facing with my Internet Connection. My Subscriber ID is[protected] and the issue is that my Internet connection is dead I am even unable to open the Login Page. I had complained against the same in your Toll-Free Number on [protected] vide Complaint ID[protected] which said that it would be resolved in 24 hours. It was 48 hours when I placed my 02nd Call and they said it would take more 24 hours and it would be resolved as the same has been escalated. Today is the 4th Day and still my issue stands the same. I tried calling your customer service Thrice today but after listening to the issue they simply put the phone on Mute for almost more than half an hour. Now I don't have all the time to hold my phone and sit beside it.
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Dear Mr. Souvik,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Mr. Souvik,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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