Reliance Broadband — Kejriwal seems right on Amabani's | Internet Not Working

Address:

Chandigarh, Chandigarh

Hello Team Reliance I have been a faithful customer of Reliance using a broadband connection with subscriber ID[protected] I have always admired Reliance for its sheer value for money proposition and recommended its name in my circle. My Broadband Connection failed to connect with the Internet in the Evening of August 14, 2014(Thursday). A call was made to Customer Care however long waiting in the customer care could not convey my grievance. Later, a complaint was registered with Customer Care executive on August 15, 2014(Friday) with a reference no.[protected] to resolve the issue within 24 hours. As the deadline of 24 hours exceeded next day (Saturday), the matter was also taken with local Reliance Store who assured me the resolution within 48 hours, Sunday being off. It is to be noted that no reference no. was provided and phone no. was given[protected] for further enquiry. It’s been more than four days and till now the Broadband isn’t working. I have suffered many loses financially, socially and morally due to it. Another problem is connecting a call with customer care. I have to spend precious time of atleast 15minutes for someone to respond to my call even at midnight. It is requested to fix the two issues. I am optimistic and have faith in Reliance.