Comments
Hi,
Thanks for the response. My alternate contact number - Airtel cell 984***2340 - is already updated in your records. I have also received a call from your side to this number once in February to check if someone has responded to my complaint. There was no contact after that. If you are not able to reach me on this number, please dial me in [protected].
Thanks.
Thanks for the response. My alternate contact number - Airtel cell 984***2340 - is already updated in your records. I have also received a call from your side to this number once in February to check if someone has responded to my complaint. There was no contact after that. If you are not able to reach me on this number, please dial me in [protected].
Thanks.
registered complaint here http://pgportal.gov.in/
followings steps you have to follow to registered against Reliance all
step 1
Lodge a Grievance
Step 2
Public GRIEVANCES
step 3
* Grievance Pertains to
Central Government Ministries/Department
step 4
Select Ministry/Department >>> department of telelcommunication
Grievance Pertains to >>>> department of telelcommunication
step 5
* Grievance Category>>> Service Matters
fill your details original and your problem might be solve soon
registered complaints 60 times on PGPORTAL
Please read :- first status of received grievance then date of action then under process in pgportal
you can check check status of pgportal complaint on view status option
complaint daily basis 2 times per day
followings steps you have to follow to registered against Reliance all
step 1
Lodge a Grievance
Step 2
Public GRIEVANCES
step 3
* Grievance Pertains to
Central Government Ministries/Department
step 4
Select Ministry/Department >>> department of telelcommunication
Grievance Pertains to >>>> department of telelcommunication
step 5
* Grievance Category>>> Service Matters
fill your details original and your problem might be solve soon
registered complaints 60 times on PGPORTAL
Please read :- first status of received grievance then date of action then under process in pgportal
you can check check status of pgportal complaint on view status option
complaint daily basis 2 times per day
This is great information. Thanks much. I have lodged a grievance.
welcome mam don't stop until you get solution from reliance
I cannot believe this. One month after filing the complaint with TRAI and my issue is still not resolved. I received a call from Mumbai that he will personally look at the billing waiver for service fault (still no mention of restoring the landline service). Then I see in this month's bill that an amount of 8/- has been adjusted for a period of 4 months landline outage!! Is this all a joke?
When I called up Reliance customer care they say that only internet service non availability can be given waiver and not landline. I wanted to update TRAI on this matter, but the complaint does not seem to be available for viewing. Can someone advise how I can retrieve it..? DOETL/E/2015/05946 that is the registration number.
When I called up Reliance customer care they say that only internet service non availability can be given waiver and not landline. I wanted to update TRAI on this matter, but the complaint does not seem to be available for viewing. Can someone advise how I can retrieve it..? DOETL/E/2015/05946 that is the registration number.
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications