[Resolved]  Reliance Broadband — Legal action by unknown people

Address:Chennai, Tamil Nadu, 600018

Sir,

We have installed reliance landline and broadband in our office sun 21 academy.


1. User id:[protected]

2. Name: sun 21 academy/e. Karthikeyan

3. Land line:[protected]

4. Asked through customer to disconnect the line (February 2015 - march 2015)

5. Line disconnected officially by 11 april 2015 (Last bill paid in the month of march 2015)

6. Regular sms received is


Final reminder dear mr m/s. Mr. Karthikeyan e advocate notice generated against your non payment of rs. 1443. 86 for your reliance a/c no. [protected]. Land line no.[protected]. The notice will be delivered shortly. Make the payment immediately to avoid legal action. For assistance call [protected]/ reliance collection agents number (Do they are legal advisers to reliance).


7. Spoke in reliance customer mr. Sharad and registered a complaint no. [protected]. (Mr. Sharad said me that i should pay just rs. 150/ - only but now today these agents tells me to pay rs. 2000 and above.


8. I was getting the same final reminder from reliance and once registered a complaint no.[protected] and said the line terminated on 19th april 2015.9.21. 10. 15 by 1. 30pm +91 [protected] i got a call from a person from reliance customer care that he is calling from delhi magistrate office and reliance have filed a case against me. Please try to hire intelligent peoples as your agents because he calls me from a chennai number and saying me that he is calling from delhi.


10. The service given by reliance is very good but the people who are involved with reliance are very poor.


11. Do follow and reply to me sir or else i am gone file pil against reliance customer towards there customer and your agencies.

Please see to the non sense created by who call themself as reliance/ legal advisors

1. http://www. techtree.com/content/news/1137/reliance - broadband - users - allegedly - threatened - with - arrest - for - unpaid - bills. Html (A bad vacuum created people about reliance).
2. http://www. complaintboard.in/complaints - reviews/reliance - broadband - recovery - agents - l68761. Html

Do solve the problem sir

Thanks & regards,

E. Karthikeyan
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Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Oct 24, 2015
Reliance Communications Customer Care's response
Dear Karthick,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Oct 31, 2015
Reliance Communications Customer Care's response
Dear Karthick,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications
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