[Resolved] Reliance Broadband — Netconnect coverage not good

Soumil2011

Address:

Ambala, Haryana

I am using netconnect ([protected]) sine 4. 5 years but since 5 - 6 months i facing network problem at same area (Vpo mullana, and at vpo mohri, ambala cantt. Haryana) . After giving written complaint at local rcom, no resolution occur,. Even toll free customer care is not working.
Reliance no. [protected]
Personal contact no. [protected]

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Oct 15, 2016

Complaint marked as Resolved

Verified Support

Jul 29, 2015

Reliance Communications Customer Care's response Dear Soumil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Comments

Soumil2011

As per my email conversation with Reliance Communication (toll free customer care is not working), they are saying that in your area the intermittent network issue will be resolved in 90-120 days. And the same response i got 2 months back on toll free customer care service. Reliance netconnect area manager said that in your area no one is interested to take RCOM store/business as there is no benefit to company. But i want to ask how the service/ network was running excellent 5 months back ? And what happened now? Why they are selling the dongle then? Atleast reliance should give me remission of payment of dues for that period. Hope reliance communication will take necessary action and do the needful.
Thanks.