[Resolved] Reliance Broadband — No Internet down since 5 days

amritansh tambi

Address:	Mumbai City, Maharashtra, 400064
Website:	rcom.co.in

This is with reference to the Complaint number[protected] that we had filed 4 days ago. The Internet connection is still not working. Daily we are following up with the customer care but every day they assure that the services will be restored in 24 Hrs and provide a new escalation number [protected] and [protected] Reliance should stop making false commitments of 24 Hrs over the customer care center and give us a real ETA of the restoration of Internet service. If they cannot restore it, they must let us know so that we proceed with switching to some other ISP.

Was this information helpful?

No (0)

Yes (0)

Oct 15, 2016

Complaint marked as Resolved

Verified Support

Oct 14, 2015

Reliance Communications Customer Care's response Dear Amritansh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 21, 2015

Reliance Communications Customer Care's response Dear Amritansh,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications