[Resolved] Reliance Broadband — No service...No response for complaint registered after email to State nodal officer

gopalakrishnan_k

from Ahmedabad, Gujarat

Address:	396230
Website:	rcom.in

My subscriber ID is[protected]…and I am not getting internet services for past 15 days. While firstly I approached to ADITYA TELECOMUNICATION (LBA) in Silvassa -396230 they promised to service within 2 days but later I found no service and the office is CLOSED all days and all time. I registered customer complaint through customer care helpline[protected] and my customer complaint number is[protected]on 15.10.15) executive premised complaint will be resolved within 24 hours but NO RESPONSE??? RELIANCE ADA GROUP is cheating public in the name of service and customer care. Till date it’s a question mark that who will give service for my reliance broadband prepaid service connection not working.

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Oct 26, 2016

Complaint marked as Resolved

Verified Support

Oct 19, 2015

Reliance Communications Customer Care's response Dear Gopal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 23, 2015

Reliance Communications Customer Care's response Dear Gopal,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications