Reliance Broadband — No service upto validate

Address:

Chennai, Tamil Nadu

I used reliance data card for past 7 years from 2009 onward. Initially I would be post paid customer . Due to constraint on data usage, I moved from post paid to prepaid. I am using reliance huewai devices. On March 2014, my huewai devices is not working. On that time, I have data usage of 51GB. So I went to mount road reliance web world and validate my data card. They will check my device and said that it is not working. Your warranty period is over, So kindly replace your old data card to new data card. So I bought new data card ie ZTE Devices and activated old data card number. I got 5 network signal bar and speed maximum up to 2 mbps. After a month over, My new data card is not working. So i went to reliance web world mount road and adviced to check in nungambakkam branch. i went to nungambakkam branch and validate data card . they will accept ZTE Data card is not working and replaced it new data card ZTE Data card as warranty period. When i have returned back to home and check it, i got only 2 signal bar and it is not working well. So i went to nungambakkam branch and validate it and then they checked it, they will get 5 signal bar at nungambakkam branch and might be area has slow network connection and raise request to network team and they will resolve as soon as possible. From April month onwards, I am not able to connect reliance customer care[protected] . When ever i have checked with reliance web world, will raise request on behalf you, but problem is not resolve. I have around 50 GB Data . Validate is up to 15th oct 2014. After June month, i am able to connect reliance customer care number, But they will raise request and then told to me that back end team is working, kindly hold me for sometime. I have waited for 5 month, still now problem is not rectify and validate should be increased for 30 days ie . 15 nov 2014. Without network, how can i made utilize my data usage. Kindly help me and refund amount of Rs 10, 000 for data usage and data card amount. My data card number is [protected]. I have raised almost 20 to 40 request for complaint. Still now, I did not get any reply . They will point of contact as BOBAN C.MATHEW. But i am not able to connect directly VIA phone, email . They will give as rcomappellateauthority.[protected]@relianceada.com . 3000 Rs package for 18 GB Offer . So 3000 *3= 9000 + Data card amount is Rs 2500. I need only Rs 10, 000.