[Resolved]  Reliance Broadband — Nobody responds after pathetic service

Address:New Delhi, Delhi, 110058

Hi CEO of reliance co.

Actually i m not happy with your service and now my internet is stop working and nobody listen my peace request. and nobody listen in customer care and they always make me fool.
Now the issue is that, my payment due date is 29 of every month and every month i pay my bill on 24/25 of every month and i had same bill receipts.
then i called customer care number for bill confirmation and i had logged my complaint there my internet is not working he said your bill has been submitted but your late fine charges is pending 120 rupees and you need pay extra for restart the internet...
please look after this matter, this is serious matter and we also not able to understand wat is dis...my bil pay due date is 29 and i pay the same before 29 so why i pay late fess charges...
please dnt make me fool and this is serious concern for every reliance user...

[protected] (REGISTERED NO.)

regards
Mandeep singh..
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Aug 6, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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I have submitted all doct and security money to reliance office at Narwana on 05/03/2016 to change [protected] reliance prepaid to postpaid but they don't do it till 20 days gone and no body is attending my call as I am in army and I m posted at Jammu and I gave it while I was on leave.

Dear Mandeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Ravi,

We regret the inconvenience caused. Your complaint has been registered with the concerned team. Our customer care representative will get in touch with you shortly. Meanwhile, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Mandeep,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Please feel free to write us at this link using a PC: http://bit.ly/1cmd6ds if you need any assistance in future. Thank you, have a great day ahead.


Regards,
Reliance Communications
Dear Mandeep,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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