[Resolved] Reliance Broadband — Not closing my postpaid connection

MASTTHAND

Address:	Bangalore, Karnataka, 560029
Website:	www.reliancenetconnect.co.in

Dear Sir, I am Masthan Dudekula. I took reliance netconnect+ connection from Reliance in 2013. My reliance connection number is: [protected]. I am not happy with Reliance services, so I requested them several times to terminate my connection and finally they accepted my request for terminating the connection, the service request# for terminating my connection is :[protected]. On 31-OCT-2015, I got a call from Reliance executive and I clearly told them that I am not intersted on their services, but the company executive CLOSED my request stating "I am intersted in reliance and I accepted for RETAINING the connection". By doing all these tricks, they are prolonging the termination process and they are forcing me to pay the rent even if I am not intersted on theri services. Please take the appropriate action on them.

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Oct 19, 2016

Complaint marked as Resolved

Verified Support

Nov 02, 2015

Reliance Communications Customer Care's response Dear Masthan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Nov 02, 2015

Updated by MASTTHAND You can contact me at +91 [protected].

Verified Support

Nov 08, 2015

Reliance Communications Customer Care's response Dear Masthan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications