Reliance Broadband — Not giving my proper weaver

Address:

Mumbai City, Maharashtra

User id is[protected] Regarding weaver, during call also customer care executive are playing games of holding customer for long time.one of the customer excutive was giving ans like yes sir then she mute's her side receiver so that i feel that there is disconnection in the call as if she dont want to listen my complain.even before that call another customer excutive after taking call talking with me and he was giving only instruction as per his system and my below query he wasnt listening and he also kept my call on hold . As per your customer care executive i will be receiving only Rs 377 something as per weaver. And if i dont receive any service from 3rd july to 12th august then any bill generated After That days why should i pay for this service. The last payment i made was rs 800 on 16th july .The below mails shows that you will pay me Rs1073.38 .after that why your bill has been generated as i havent received any internet service from from 3rd july to till date.This things are going messy.I will pay only for the service received.MY QUERY IS if I have paid Rs 800 for the date 27june to 26july and your services are down from 3rd july then as per calculation I need my refund for this days 3rd july to 27th july i.e for 25 days. Your last bill was Rs 785.40 for 30 days.now for 25 days I need my refund that is Rs654.5 +rs 15 for extra I paid on last bill.why your calculation shows Rs 377 only.