[Resolved]  Reliance Broadband — Not terminating my broadband after the request of the termination

Address:Bangalore, Karnataka

Hi, Reliance broadband is not terminating my broadband connection, I had paid the bills in advance, and after repeatedly requesting for termination, they are reluctant to disconnection my services and not refunding my money.whenever I call customer care or send an email, I always get a reply from them that my request is still in progress.It's been 22days but they are not doing this. I'm supposed to get refund money which i paid in advance. Please help.
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Nov 2, 2016
Complaint marked as Resolved 
May 19, 2015
Updated by Ankit001213
MY Reliance Broadband Subscriber ID
[protected]
Verified Support
May 19, 2015
Reliance Communications Customer Care's response
Dear Ankit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Again, wrong info is provided by Reliance here, I have never been satisfied with their answers, it's been many months they are still reluctant to refund my money. I have given up the hope now. I'm not sure what Reliance means here by saying that they have satisfied me, that's totally absurd and the highest level of their hypocritical behavior.

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