[Resolved]  Reliance Broadband — Postpaid incorrect charges on international sms. which i have not send

Address:421002

As i have just port my [protected] to relance postpaid.
They had promised my local & std calls will be unlimited for 2 years.
& after activation service my no was having zero network for 4 days.
Cust support took 4 days to activate my roaming services on my buisness no.
As my plan is covered roaming free. i stay in ulhasnagar its come in maharashtra service. reliance communcation have done very wrong with me.
I have all proofs in my recording which i have communicate with cust support no on 198

But now they have charge me incorrect charges of international sms.
Which i have not used
Pls i m waiting for resolution
Complaint not yet resolved
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Dec 5, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2016
Reliance Communications Customer Care's response
Dear Praveen,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Nov 01, 2016
Updated by Praveen Valecha
As I m using reliance postpaid from many years. My no is [protected] & my other no is [protected] which I have just port 1 Month before.
On my [protected] no they are charging wrongly International SMS charges which I have never usesd.

And my other no [protected] they are wrongly charging Data charges rs 2000. Which I have not used at all.

be aware of reliance postpaid
My name is Praveen Valecha from Ulhasnagar
Verified Support
Nov 04, 2016
Reliance Communications Customer Care's response
Dear Praveen,

Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you.

Regards,
Reliance Communications
May 26, 2017
Updated by Praveen Valecha
No I didn't got solution
Complaint comments 

Comments

Dear Sir.
I am the reliance customer which was start with reliance sim 2002. BT 2day I have a problem with sim. BT till nw ur guwahati customer services center not entertain or resolve my problem.my mobile no [protected]. Plz instruct ur regional head 2 solved my problem by calling my number.
Thks
With regard
Pritam
Tripura
I want my outgoing and incoming call details for last 5 months. thankyou :)
Kindly block my.mobile number [protected] as it was snatched today by robbers

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