[Resolved]  Reliance Broadband — Refund Money not received from 26-sep-2014 and worst service

Address:

Mumbai City, Maharashtra

Sir, My User id[protected] is not working since 26-sept-2014 as Reliance Broadband/Communication has taken back the internet providing machine/ Junction box/ Router from the building premises. It has been uninstall/removed from your company side as there was some issue with our society (Dwarkesh Apartment, L.T.Road, Borivali West, Mumbai 400092). I had already paid one year advanced rental and my internet is not working. I request a refund of all the pendinf amount due to received from 26-sept-2014 along with interest charge since they have not given service and also not refunding money till date and using it for there own purpose. Also i have recieved response from On Monday, 10 November 2014 12:21 PM, "RCOMBB.[protected]@relianceada.com" <RCOMBB.[protected]@relianceada.com> wrote: Dear Customer, We acknowledge receipt of your request for termination of the service. We apologise for not meeting your expectation this time for the services provided by us.As requested, termination process is initiated for the subscriber ID[protected]. Kindly note the rental of your service will be stopped from[protected]. Our representative will be visiting you for the collection of the equipment installed by RCOM at your premises for running the services. Please handover the equipment to him.Kindly also note in the event of non return of this equipment, you will be charged 1500 in the final bill which will be sent to you after collection of this equipment. Any unbilled usage will also be charged in this bill towards full and final settlement.The collection of the equipment may take 7-10 days depending on your availability. You may contact us at[protected]toll free) or write to us at [protected]@relianceada.com for any clarification. Regards, Yours truly, Reliance Customer Care