Reliance Broadband — Refund not given back!!!

Address:

Ludhiana, Punjab

I have paid advance money for the connection in which I was told that my installation was free because I have choose their net after bsnl. I have even paid for the month in which connection didn't work. Last time when I called your executive he told me to give waiver for one month due to no Internet connection for one month in my area . I have come to know that Reliance didn't paid the rent to owner of the place where there server was placed . Even After one of no service I have paid for next month.. That mean ADVANCE MONEY(549)+NON-WORKING CONNECTION for a month(620)+ADVANCE PAYMENT FOR NEXT MONTH(600)=TOTAL(1769) IS that REFUND AMOUNT WHICH IS NOT GIVEN BACK TO ME FROM LAST 4 MONTHS. Hope to get it soon, or I should file a case regarding this issue in consumer court. Thanks Your unsatisfied client, Navkomal, [protected]