Reliance Broadband — refund the money MENTAL HARASSMENT for bill

Address:Pune, Maharashtra

I cancelled the connection in feb because my internet is not working since 24 jan why company still begging for money (13:36) Nimmy: Good Afternoon!Welcome to Reliance Broadband Chat Service.How may I assist you? (13:36) shyam parmar: 13:25) maryam:Good Afternoon!Welcome to Reliance Broadband Chat Service.How may I assist you?(13:25) shyam: (13:19) shyam:[protected] and[protected] what is the status of this complain number?(13:19) shyam:[protected] this is my id(13:19) Rajeshyad1: We apologize for the inconvenience caused to you.(13:20) Rajeshyad1: Thank you for providing your subscriber ID.(13:20) Rajeshyad1: Please be online.(13:20) shyam: ok(13:21) shyam: ?(13:22) shyam: ?(13:23) Rajeshyad1: Thank you for being online.(13:23) shyam: ok(13:23) Rajeshyad1: Your services are temporarily suspended from our side due to non-payment of previous due amount of Rs 724/- and we request you to make the payment in order to restore your service at the earliest. However, current outstanding amount in your account is Rs.1554.14/- and due date for the same is 28/03/2015.(13:23) Rajeshyad1: Is there anything else we can assist you with?(13:24) shyam: i cancelled the connection in feb(13:24) shyam: because my internet is not working since 24 jan(13:26) shyam: ???????(13:27) maryam: We regret the inconvenience.(13:27) shyam: there?(13:28) maryam: Let me reconfirm your Subscriber ID[protected]:28) shyam: ys(13:28) maryam: Okay.(13:28) maryam: Please be online.(13:28) shyam: ok(13:30) shyam: ?(13:32) shyam: ?(13:33) shyam: ?(13:33) maryam: We appreciate your patience. It is taking some more time, please wait for the same.(13:34) shyam: ok(13:38) Nimmy: How may I assist you? (13:38) shyam parmar:[protected] and[protected] what is the status of this complain number?(13:38) Nimmy: Let me reconfirm your Subscriber ID[protected]. (13:39) shyam parmar: ys(13:39) Nimmy: Okay. (13:39) Nimmy: We apologize for the inconvenience caused to you. (13:40) Nimmy: The request about service cancellation vide Service Request IDs[protected] and[protected] for Internet and phone respectively. The requests has been provisioned and your service were cancelled on 19/03/2015 from our end. (13:40) shyam parmar: i cancelled the connection in feb because my internet is not working since 24 jan why company still begging for money(13:41) shyam parmar: why no one came for instrument collection and what about refund money(13:41) shyam parmar: company almost took 1 month to cancel the connection(13:42) Nimmy: The instrument will be collected within 15 days from the date of cancellation from the date of termination. (13:42) Nimmy: Please provide us your alternate contact number. (13:42) shyam parmar: please do it asap dont waste my and your time(13:42) shyam parmar: i cancelled the connection in feb ** DONT ASK FOR MY ALTERNET NUMBER CONTACT ME ON MY NUMBER WHERE YOUR SALES DEPARTMENT CALLING ME EVERY NEXT DAY.
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Dear Shyam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
its 26 and yet no one came to resolve it..???
Dear Shyam,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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