[Resolved]  Reliance Broadband — Reliance broadband connection is not working for almost 20 days

Address:Chennai, Tamil Nadu

Hi, We are using Reliance broadband from last october. But the connection was down for the past 20 days. We are continuously raising complaints from the Nov 3. We were calling reliance customer care and raised almost 10 complaints till now. But there is no proper response and the problem is not solved yet. Please take proper action on this and do solve this problem as soon as possible. We could not use the internet for the past 20 days due to connection failure, So Reliance should have to reduce the postpaid bill amount for these 20 days. Subscriber ID:[protected] CAF No. : [protected] Mobile No. : [protected] Thanks, Mohanraj V
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May 23, 2017
Complaint marked as Resolved 
Verified Support
Nov 20, 2015
Reliance Communications Customer Care's response
Dear Mohanraj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Nov 24, 2015
Reliance Communications Customer Care's response
Dear Mohanraj,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Cheers,
Reliance Communications
Nov 25, 2015
Updated by msvmohanraj
Hello,

I am waiting still, but there is no response from reliance. Now it is 25 days that we don't have connection.

What the reliance customer care is doing ?

I don't believe in customer care hereafter.

By
Really irritated and disappointed customer !!!
Complaint comments 

Comments

Hi,

There is no response from reliance yet. I am waiting for almost 25 days to get resolution for my problem. But still there is no response from them.

Feeling Irritated and totally disappointed with the reliance and its customer care service !!! :( :( :(
Hi,

My mobile is always reachable but i did not receive any call from reliance yet. Anyway please note the alternate number below. If above mentioned number is not reachable, then call to [protected].

Waiting for your call


Thanks

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