[Resolved]  Reliance Broadband — Reliance Broadband - INSTALLATION NOT DONE

Address:Bhopal, Madhya Pradesh

I have applied for Reliance 599 broadband plan in Bhopal E-3, 289 Arera Colony 10no.stop, the name of sales person is Anand collected documents and cash on 06 nov 2014 and promised to get the installation done in 2 days. But after 2 days he told me to call person named Mohanlal and for next 10 days Mohanlal kept repeating that "cable is unavailable" and after that he not pick my call and if i call to anand he abused me, he also threat me " when I called the manager first he didn't pic the call and after sometime switched off the phone and now when I call the sales person either he doesn't pic my call or someone else receives the call and says the he forgot the mobile in his home as there was a very urgent call from office and he left for office without mobile. Now I am planning to file a case in District consumer court. mobile: [protected] / [protected] Name : Akash Sharma Location : E-3, 289 Arera colony Bhopal Email: viveksharma.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Akash,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear sir,

I am going to Reliance office again and again the Regional Manage not gave any type of satisfied response.
This is my examination time and i am very disturbed the behavior of your company.

your sales person Anand and MohanLal used abused language when i called and inquire about my connection

please do the need full immediately.

Thanks & regards

Akash Sharma
[protected]
Dear sir,

You not pay attention and missed all the deadline
I am surprised this behaviour.

Thanks
Akash Sharma
[protected]
Dear Akash,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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