[Resolved]  Reliance Broadband — Reliance Broadband — Lok adalat letter

Address:	Mumbai City, Maharashtra, 400709
Website:	www.rcom.co.in

Hi, I had been using reliance data card till sept. 2015 when i requested for cancellation. The connected was cancelled in oct 2015 as per the records. I requested for cancellation on 15th sept after which my online account was immediately terminated and i could not pay the for sept. In sept end i moved to BERLIN after which i received another bill, the final one which was supposed to be on pro-rata basis but i was charged 67% of the bill amount though i used hardly 100MB. I made a complaint to which RELIANCE is still struggling to provide a legitimate reply and keeps on saying that we are looking in to you matter. Today i received an email from PUNE LEGAL SERVICE AUTHORITY with ref. "Pre-Litigation No LK/DEC 9850" and subject "Proposal of Reliance Communications Ltd, for presenting your dispute with regard to outstanding billing amount of 760 /- CAF No #[protected], MDN No # [protected] before the Lok-Adalat.", asking me to be present on 12th DEC 2015. And to my surprise, this legal office is open on saturday after 1PM, kudos to RELIANCE. 1) I have sent numerous emails to RELIANCE regarding the issue which they have not yet resolved. 2) What sort of harassment policy is this where you don't provide quality service, don't improve the services even after numerous complaints, don't even provide a legitimate solution and still send such annoying emails? 3) Should we as customers do the same thing for such kind of harassment? Need a solution right away. Regards, Piyush Upadhye