[Resolved]  Reliance Broadband — Reliance broadband Refund not received after 2 months

Address:Bangalore, Karnataka

Hi There, I had requested for a broadband connection2 months back and paid almost 1200 including the installation fee. But due to the negligence from reliance I cancelled the plan and proceeded with cancellation. Though the Reliance officials agreed to refund the amount, within few weeks I haven't received any mail or confirmation call from them. I was waiting for a full month for the same, but was completely cheated by Reliance. I expect to get the problem resolved as soon as possible, or need to move on with legal formalities. The details of the account is mentioned below: CAF no.:[protected] 2. Subscriber ID/s :[protected] Thanks, Vipin K Jose.
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Aug 14, 2020
Complaint marked as Resolved 
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Hi There,

I had requested for a broadband connection2 months back and paid almost 1200 including the installation fee. But due to the negligence from reliance I cancelled the plan and proceeded with cancellation. Though the Reliance officials agreed to refund the amount, within few weeks I haven't received any mail or confirmation call from them. I was waiting for a full month for the same, but was completely cheated by Reliance. I expect to get the problem resolved as soon as possible, or need to move on with legal formalities. The details of the account is mentioned below:

CAF no.:[protected] 2. Subscriber ID/s :[protected]

Thanks,
Vipin K Jose.
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
you will not recieve refund. I have'nt got refund of Rs.1500 and its been over 1 year.
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
This is really disgusting from Reliance communication. Though I am waiting for more than 4 months u havent resolved the issue. Its really shameful and painful... I cant understand why you are bluffing with alternate number comments... I am using the same number and if you want will provide again [protected]. If you have atleast 1% customer commitment kindly resolve this issue...

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