[Resolved] Reliance Broadband — Reliance Broadband - Reliance Communications - Reliance Broadband not giving refund of 1001 Rs even after 4 months have passed | |||
Reliance Broadband - Reliance Communications - Reliance Broadband not giving refund of 1001 Rs even after 4 months have passed Even after repeated emails and calls, Reliance is ignoring to give refund amount. You really need bad publicity to make you mend your ways. Reliance Broadband Subscriber ID[protected] Reliance broadband said they will issue a refund of ( postpaid deposit )1001 Rs by April 15 after I opted for disconnection of broadband due to pathetic service. I lodged complaint to disconnect service on February 4. But they forced me to pay bills till March. They took 60 days to disconnect when their SLA was 15 days to diconnect. I sent atleast 4 reminder emails after April 15 asking for refund status. They simply are ignoring. If I call their customer care number - waiting time is 15 minutes.( obviously - customer care will be always busy due to the dismal service they provide) My recommendation is clear: Never go for Reliance broadband internet. In the month of May, some MS.Menon called and said I would receive the refund latest by June 15. But nothing happened Was this information helpful? | |||
Oct 29, 2016 Complaint marked as Resolved Verified Support Jul 03, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||
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