[Resolved] Reliance Broadband — Reliance Broadband service not provided, but harass for paying the bills | |||
With reference to the below complaint https://www.consumercomplaints.in/my-complaints.htmlreliance-communications-limited-pune-pune-maharashtra-c914454.html Hi, Sorry to tell you that this matter is not yet resolved as per my satisfaction. All your customer service associate did was offered to waiver some amount and insisted on paying the bill for which Reliance Comm has not provided any services on the mentioned period. Here also you have just tried to close this matter as it had been done for the complains which I have raised with Reliance Comm helpline. I do not intend to pay any amount of the bill for which Reliance Comm has not provided any service. I still face tremendous harrasment from Reliance associates for making the payment for which services were not provided. What I came to know is that Reliance Comm is not able to provide services in my Area (Pune, Tingrenagar 411032) as internet server is down because reliance has not paid rent to the vendor where server is installed. Reliance Comm themselves have not paid the rent & that was the reason why services is not available till date & now reliance will charge illegitimate amount from customer because of the fault made at his own end. You shall come across many such similar complaints against Reliance Comm...like the one below https://www.consumercomplaints.inreliance-communications-illegitimate-amount-charged-c920714 People please do not go for Reliance Broadband. They are crooks. Thanks Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
You are the worst service provider in India and I mean it.
You are looting our hard earned money, shame on you.
You are looting our hard earned money, shame on you.
Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
My broadband user id is[protected]. You can get my number from your database records which is 99******02.
I don't want to write publicly my number here. Moreover, I have submitted connection termination request. Do close my services in case you are unable to resolve Internet issue till tomorrow (19-Aug-2014) .
I don't want to write publicly my number here. Moreover, I have submitted connection termination request. Do close my services in case you are unable to resolve Internet issue till tomorrow (19-Aug-2014) .
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications