[Resolved]  Reliance Broadband — Speed is less than 500kbps no support from reliance

Address:Pune, Maharashtra

Helli
I am new user for Reliance and i have been complaining since i got the connection but no help from Reliance customer support or sales person. actually the guy know about this problem he told he will help but he never pickup the phone ever . he got complaints but he never help his name is Vijay and his number is [protected]
my complain start 14th April or before that dont remember

21/04 complaint #[protected]
13th april 2015 complain ID :[protected]
23rd april[protected] jasim
23 april[protected] Neha

User ID[protected]

no help and i asked for termination due to this issue,
Please Terminate my connection if you cannot help
Thansk
wasim
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Apr 24, 2015
Updated by wasim inamdar
Hello
i have done many complaint to customer care and problem got resolve without confirming to me. i am still facing this is slow speed and no connection is completely Dead. Could you please TERMINATE MY CONEECTION i have paid 1800 already for 1 month and my frustration level is bit HIGH this is most ridicule's service provider ever in INDIA.People in Kondhwa area do not take connection from PRAKASH HIS NO IS[protected]. he will say 2 or 4 mbps but he provide less than 300kbps plan and never pick your phone if say about speed.
see complaint no below and PLEASE TERMINATE MY CONNECTION

my alternate mobile no [protected]

USER ID[protected]
my name is WASIM INAMDAR

21/04 complaint #[protected]
13th april 2015 complain ID :[protected]
23rd april[protected] jasim
23 april[protected] Neha
24th April[protected] :- Santosh

after termination do no ask for Money as i already paid 1800 for less than 300 kbps service
Thanks
wasim
Complaint comments 

Comments

Dear Wasim,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
I have mention my number many times to your customer support rep but here is again [protected]
Hello no one contact me yet is any one able to help me TODAY? its more than 14 days now . Could you please resolve this issue today ???? my mobile no [protected]. now its completely NOT working.
Dear Wasim,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Wasim,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
No not yet resolve who told you? I have came to meet mr. Rajendra to reliance office at wonworie branch he told me he will help but can't find my complaint plz raise new complain he told me he will send the technician tommrow and the person who told you that my issue resolved is LIAING don't why. Please raise new complaint again
Please note down my new complaint # 24th April[protected] :- Donald . Please resolve my issue for slow speed and keep disconnecting . Please send Technician to my flat . one guy call everyday saying he reset my connection and told that he will call again to check if problem resolve but never call back and my problem is still there and he lied that problem because he called me HELPING NOTHING. Please take this serious and HELP
Please note down my new complaint # 24th April[protected] :- Donald . Please resolve my issue for slow speed and keep disconnecting . Please send Technician to my flat . one guy call everyday saying he reset my connection and told that he will call again to check if problem resolve but never call back and my problem is still there and he lied that problem because he called me HELPING NOTHING. Please take this serious and HELP
Dear Wasim,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information