Reliance Broadband — Unreliable Connection

Address:

Thiruvananthapuram, Kerala

My Customer ID with reliance is[protected]. The connection is disrupted when ever there is a power cut in my region. Despite repeated complaints there has been no action. I have talked personally to the technician in my area and he has told me it is due to a battery pack not being provided to power the juncture in case of power failures. This is totally unacceptable from a corporate giant like reliance. I have been after this for 3 months, I need them to correct this and provide a reliable connection as promised.