[Resolved]  Reliance Broadband — Very worst service and fraudlant people. Very very worst customer care ppl and are working

Address:

Chennai, Tamil Nadu

We have taken broadband service from Reliance communications. For the past 6 to 7 months we are not using the service as it was not working. I raised too many complaints and all were eyewash. Everytime when i call and tell them the internet is not working they immediately give the complaint. Few days after if i call and ask them regarding the complaint they will say it was closed because everything is working fine without getting the confirmation from the customer whether it is working or not. Nearly i raised 10 to 20 complaints for internet connection not working. One month after they sent me a bill stating me to pay 612. How can i pay 612 without using the service. Second month they sent a bill statement and i got irritated immediately i called to the customer care toll free number. Few days after a representative from mumbai named "Sheetal" called me and told that we will see if it is working we will provide you a service or else we will terminate the service. I asked her about the payment for not using the service. She said no you need not pay for not using the service. After a month again I called to the customer care and asked them by giving a customer id. They said you have to raise a termination request and I raised they as usual gave me the termination request id. Three days after I called them and asked about the termination request. They did not respond and disconnected the call. I got irritated. The next day I called them again they gave the termination request number. Now they sent an message stating that an advocate notice is given to me for not using the service. How fraudlant these ppl are? Y should i pay for not using the service. AND . ARE WORKING. NUMBER ONE FRAUDLANT COMPANY IS RELIANCE BROADBAND COMMUNICATIONS. So friends please do not prefer "Reliance Communications" for broadband service. They will eat your money like anything. AND .