[Resolved] Reliance Broadband — Waiver off request, broad band service | |||
My subscriber id is[protected], i want waiver for the duration of 17 - 19August, 22- 29 august, 7-13 September. These are the days when my broad band was not working. And in the requset i made for last duration, without any visit, tecnician changed the status to ' Sought out'. Its a blunder, i musy say. u can also check frequecy of complaints. I m not in condition to keep on complaining after passing of some days. i m very very dis satisfied with all the services- Broadband, assistance on complaints, waiver off, feedback. i hope u understand the problem and will provide a permanent solution of it. it is the height of worst service, i must say..it has been 4-5 days but no information has been received by me from your side. . It is again very sad and ugliest role you are playing for providing resolution. I was expecting some sudden or quick solution of problem through email complaint. kindly do the need full soon... Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved Verified Support Sep 23, 2015 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications. Verified Support Sep 25, 2015 Reliance Communications Customer Care's response Dear Rajkana, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver will be posted to your prepaid account within 72 hours. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience. Thank you! Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Evan am facing a same kind of issue ... when ever i raised a complain its been closed with out the problem resolved at my end. we have to followup the customer support guys all the times to get the status of the complain. No use in talking with the reliance help desk they will not help us they help reliance to get money from the customer.
No use its a waste of time, reliance is cheating and fill their pocket with our money with out any service.
Better get rid of the reliance connection.
I took connection 3 months before and paid around 3000/- for a nonworking connection.
I can neither get the money back nor get the problem resolved. Frustrated to the core and reliance has cheated me 3000/- so far and i don't wanna get cheated further so better option is to cancel the connection.
Senthilvel