[Resolved]  Reliance CDMA — CUG Posppaid Connection reactivation

Address:

New Delhi, Delhi

We have 10 postpaid CUG mobile connection of Reliance Mobile.we are using these numbers from last 7 years Since last two months, all of outgoing-incoming services have been suspended for one of our mobile number ([protected]) without any reason and prior intimation . When we called customer care, They told us to visit nearest Reliance center. Then I went to Reliance center at Maharaja ranjeet singh marg, C.P, New delhi. They told me to deposit all the documents again to start outgoing and incoming on my number.when we deposited all the required documents on 25.07.2014 then they (Executive Name- is Mr. Vishal and his no. is-[protected],[protected].) Gave me another postpaid number [protected] with the promise that if i will use this number([protected]) then my deactivated number ([protected]) will restart in next 2-3 days because as per him his mention our no.[protected] in CAF with our resubmit documents.They after when we called him his not taking our calls and On 8th Aug.-2014 he said that our number is converted in prepaid, and it will be issue us in next 2-3 days in prepaid. My number ([protected]) is not yet started or issue in prepaid till date i.e. on 20.08.2014, In between we called him so many times and he gave us false commitments again and again, they after we visited at your center at Maharaja ranjeet singh marg, C.P, New delhi and they saying we can't help you. in short their response is just misguiding and non-fruitful Kindly look in this matter and help me out from this trouble as this is very important number for our business usages and from last two months we are facing big lose which in lakhs. This is our last request to you, if we will not receive any response from your side, then we will deactivate/port our all mobile and land line connections and also we have no option except to go to consumer court because of non cooperation of RELIANCE. Our Connection Detail is as follows:- RELATIONSHIP NO.-[protected] NAMED-GRID FLOORS (PVT.) LTD. ADDRESS-801, EROS APARTMENT 56, NEHRU PLACE, NEW DELHI-110019 with best regards, Grid Floor Pvt. Ltd. 801, Eros Appartment 56, Nehru Place New Delhi-110019 Ph:[protected]/41575144 Fax:[protected] Email:[protected]@gridfloors.com Web: www.gridfloors.com