[Resolved] Reliance Comminictions — balance deduction | |||
Respected Sir, i am using a reliance from very long preiod of time. but i am sorry to say that the service provided by you now a days is very poor. on 7/6/15 at around 3:00 pm 10rs. is deducted from my no. [protected]. when i contact to your coustomer care. no solution come. there is no folt from my side. please look after my problem. it is very urgent. other wise i will start commenting on your social pages like facebook and twitter. if it causes loos of goodwill then i will not be responsible. THANKING YOU! CONTACT- [protected] Was this information helpful? | |||
Nov 5, 2016 Complaint marked as Resolved Verified Support Jun 09, 2015 Reliance Communications Customer Care's response Dear Sandip, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jun 15, 2015 Reliance Communications Customer Care's response Dear Sandip, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications Verified Support Jun 15, 2015 Reliance Communications Customer Care's response Dear Nazim, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
my story start from last month when 1st deduction was made by reliance communication. In these regards i have made a complaints SR No.[protected] that was sold. After few days again my balance was deduct by the reliance. I was trying to complaint on 198 but this service was not active on my number, I made the complaint through live chat they have been told me that my balance was deduct because of data charges, but I did not use data on my number. They deny to refund my balance which was near about Rs. 50/-.
Again I have recharged my number [protected] with Rs. 70/- I got Rs. 80/- today when i trying to make a call its to my surprise the IVR service tell that you have insufficient balance. I tried to call 198 service but its not working as usual. Then I made my complaints through live chat the told me that my deduction was correct because I have used GPRS service on my number. I denied the same that I never used net on my above said number. But they usual they (reliance customer care) don' t agree with my complaints.
Kindly take appropriate action against my complaints I ll be oblige you.
Thanking You
plz note 198 customer service still not working on my number .
My number is [protected]