[Resolved]  Reliance Comminictions — CDMA mobile number

Address:Gurgaon, Haryana, 122002
Website:Www.rcom.co.in

I would like to complaint about Deepak Kumar Mishra ([protected]) who runs the sector 22 reliance mobile store in Gurgaon for his misbehavior and aggressive gestures. I am using my reliance CDMA postpaid no. [protected] since year 2008 and has given a request in August 2015 to port it to reliance Gsm postpaid no. But its still not done and I am running to the reliance mobile store like a crazy person to follow up my case. When I asked Deepak to pick my mobile so that I don't have to run from Dlf ph-3 to sector 22 store after visiting him for the 4th time, he aggressively said to me that I will not pick up your phone. You can talk to Anil Verma ([protected]) and can complaint to him who is at Managerial level. Deepak also told me to get out of the shop. He was behaving like a dictator and was speaking like a hooligan. I was so much disappointed with the reliance services that first of all my work is not getting done that is my no. is not getting ported from last 3 months and second that this person like Deepak Kumar Mishra is spoiling reliance name by his ill-behaviour. He also said to me that if your no. is not getting ported, switch to some other service provider like Vodafone or airtel. I want an strict action against him for his rude, aggressive and disrespectful behavior so that he cant show the same to others. I also want a apoology from him for his misbehavior. I also urge to port my no. now otherwise I will go to consumer court this time. Looking for an earliest response on my this complaint...
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Oct 27, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2015
Reliance Communications Customer Care's response
Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Oct 23, 2015
Reliance Communications Customer Care's response
Dear Deepak,

Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.

Regards,
Reliance Communications
Verified Support
Nov 02, 2015
Reliance Communications Customer Care's response
Dear Deepak,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

First of all, my name is not Deepak and my name is Varun Mishra. Second, nobody from your reliance contacted me and told me about the action taken for the above complaint. So, how you have assumed that i have got the solution as per my satisfaction level. You people have mockery of your customers. Nobody contacted me till now and you are writing in the solution that you have already contacted me and taken the necessary steps. I would like to know that what necessary steps you have taken for it???

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