[Resolved]  Reliance Communication — Complaint for disconnection but not disconnect (Complaint for my wi-pod no [protected])

Address:	411027
Website:	RELIANCE COMMUNICATION

Dear Sir/Madam,
Complaint for my Wi-Pod No [protected]
I have complaint to Reliance customer care to disconnect my number as i am out of town and the place where i am there is no internet coverage.And they log a complaint (Complaint Id :-[protected]) 07/09/2015 15:43:38) and told me to pay 1718 Rs /- and i paid the amount .after that also my connection was not disconnected.and again bill generated so i log complaint(Complaint Id:[protected]oct2015 at 12:34 )and they told me that your connection will disconnected in next 5 working days but still not disconnected and they call me everyday for bill.
And today i call again to no [protected] and the customer care manager she said yes your complaint is there but we can not do any thing for that you have to pay the bill. Kindly take the immediate action on the customer care representatives they do not have manners to talk to customers they are talking to me very harsh language.Or else i will proceed the matter to the Consumer Form, if the connection is not disconnected immediately.


Thanks & Regards,
Brij Bhushan Shrivastava
[protected]