Reliance Communication — deactivate VAS TechzoneSMS service and refund my fund | |||
kindly submit my complaint regarding the activation of VAS TechzoneSMS, VAS TechzoneSMS subscription without my permission from reliance CDMA. reliance CDMA has activate the following vas services without my permission and deduct my Rs. 5 from my balance. kindly deactivate the following VAS and refund my money from reliance CDMA. My mobile number is [protected] and my name is Manojkumar Was this information helpful? | |||
 4 Comments | |||
Comments
Dear Manoj,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Mr Manoj,
One would appreciate if your version on the resolution is posted here. This will help others... the VAS menace is widely prevalent and the same has been admitted by TRAI. Like you there are hundreds or thousands of victims.
Mangal
One would appreciate if your version on the resolution is posted here. This will help others... the VAS menace is widely prevalent and the same has been admitted by TRAI. Like you there are hundreds or thousands of victims.
Mangal
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
You might find following passage informative which I found on the internet:
"TRAI has come up with another set of services to curb the widely prevalent practice of activating value added services (VAS) without the consumer’s consent. Consumers can now register complaint about wrongful activation of value added services (VAS) like internet and caller tunes on a new common number, 155223, for all operators."
- Mangal