Reliance Communication Infrastructures, Reliance, Reliance 3 Dongle — Nothing done by reliance about poor coverage of high speed signal problem

Address:

Mumbai City, Maharashtra, 400710

This is about the complaint i have lodged two months ago about my poor coverage of high speed signals of reliance3
broadband prepaid dongle.thay haven't solve it and evey time i have talk to them for taking feed back on it they says
"jaldi hi aapki problem solve ho jaye gi hamne apki complaint higher priorities par forward kar di hai" . i am not able to understand thier stament till now what does this really mean.months have allready have past and at least have forwarded my complain on higher priorities about five to six times to thies network team but till now no one have come here to check it and solve it.
what does this really mean RELIANCE COMPANY IS MAKING FOOL OF THEIR CUSTOMERS AND THEY ARE NOT ELIGIBLE FOR WHAT THEY ACCLAIMS.
MY ONLY REQUEST IS TO SOLVE MY PROBLEM OR GIVE MY MONEY BACK.

my reliance 3 dongle no. [protected].
e mail id- [protected]@gmail.com
contact no. [protected]
PLEASE HELP ME TO SOLVE IT.
REGARDS
RAVINDER KUMAR