[Resolved]  Reliance Communication Limited — Company not giving promising facility

Address:Jalgaon, Maharashtra

Respected Sir, I have recharged 599 Rs in my number [protected] on 22-3-14.Company promising me for giving 30 mins daily to other number.But everyday i have not getting this facility.I complany customer care every day 4-5 times.And also talk to senior superfizer name Mr Amol, and Team leader Mr Ram Prajapati.Everyday i talk to them .They promised me to solve this problem.But till today this problem has not solved.I am facing mental stress for that purpose. Pls solve this problem sir. Krishanu Baksi, Bhusawal, Mahahashtra, Mobile-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Apr 07, 2014
Updated by krishanubaksi
Respected Sir/Madam.
Myself Krishanu Baksi, had complained about 599 recharge on 22 Mar 2014.Company is promising me for giving 30 mins for other number.But company is not giving this facility.Thats why i give this complains to customer care senior executives.And when company is not solving this problem then inform to COMSUMER FORUM.Then some days i getting this facility for 30 mins.Again from 31 March i am not getting this facility.Every day at least 5 times call to customer care to inform why i am not getting this facility.Then also call transfer to senior superfizer executives(Named Mr Amol, Mr Shoib).They are not solve my problem.Then i go to their senior TEAM LEADER (Named Mr Ram Prajapati and Mrs Meera).They are giving me cause of TECHNICAL PROBLEMS.
Sir i am TeleCommunication Engineer in INDIAN ARMY.I know whats the technical problem about telecommunication.
Respected Sir in todays statistics crore of citizen are used reliance numbers.Most of them are not able to talk to customer care.Company deduct the balances to giving the issue of RamDev Baba Packs, Jokes Packs, Love Tips without knowing the Customer.
Sir every 5-6 times call to customer care for taking this facility.I am in mentally frustration, Harrasment about company activity.
I am demanding 50, 000 Rs about this harrasment.
Sir pls Pls solve my problem.
Thanking You.

Regards-Krishanu Baksi.
Address-Mr Krishanu Baksi,
98 Arty Brigade Signal company
C/o-56 APO
Pin-96998
Complaint comments 

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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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