Reliance Communication Ltd — Payment made with reliance store executive at net connect communications, sector 44 chandigarh did not credited in the account concernefd: reg

Address:160022
Website:Rcom

Sir,

I ravinder singh holding two gsm reliance connection with mobile nos. [protected] and [protected]. I have requested your customer care executive to club my both above mentioned gsm numbers and made combined bill with last date to pay by 7th of every month. I have been advised to visit reliance store and accordingly i did with written request for the same on 11.05.2016.

Till date my request has not been entertained by your executive and balatenly refused to listen on the matter. This is the rude behaviour of your reliance store owner madam.

Secondly, i deposited rs. 500/- under receipt no.4221023 on 11/05/2016 for the pending payment of gsm no. [protected] but your executives continuously harassing me and my son by calling numerous time threatening disconnection the number and compelled my son to deposit rs. 600/- on 17.05.2016.

Unfortunately, your reliance store executive did not credit the already paid amount of rs.500 on 11.5.2016 till date. This might be the big fraud as you can access how much amount has been received by your reliance store executive and illegally holding the customers amount in their pockets/banks earning huge amount of interest monthly.

It also brought to your kind notice that on gsm no. [protected], you have imposed penalty of rs. 200/- for late charges for two months i. E rs. 100 each month and confirmed to condone the penalty and promise to adjust the rs. 200 in further but no action has been taken till date.

You are therefore requested to look into the matter being appellate authority as nobody is ready to listen on your customer care mail id i. E. [protected]@relianceada.com and bother to reply. Please adjust rs 200/- in my due bill of rs.701/- for gsm no. [protected] alongwith already paid rs. 500/- on 11/5/2016. Hence i have already paid the due bill of rs.701/- with you. Please confirm the same. Payment receipt enclosed.

In-anticipation for early reply.
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ravinder,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Ravinder,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information