Reliance Communication Mumbai — Sim activation issue

Address:

Mumbai City, Maharashtra, 410209

Dear team,
My sel[censored]dayshankar dwivedi will goat a call by your association miss pooja contact no. [protected] for porting my current service to reliance communications with unlimited plan worth rs. 499/- and she ask my address for sent their staff for collecting my documents, but nobody's are came for it. Next day she is call me again and ask me documents in whatsaap and give me a no +[protected] when i am refused to give the document in whatsaap she is convened me that our verification personal came and give you new sim card and also take some verification procedure. After that i will sent him my documents because of reliance communications is a big brand and will talk with some other association with same no and they also confirmed me that the this is reliance communications office santacruz mumbai.
Dear team still nobody verification personal is came at my house and i will socked when will goat a massage from reliance communications about my new sim is ready for activation and my old service is suspended from27 apr 2016.
A am a corporate employee and i can't have time to came so many times your gallery shops because today u am visited at virar so i am talking with a gallery representative but he is replying that we help less about it.
My question is how to activate my no without complied any verification procedure. And what is used your gallery shop if some feasted with your services.
Secondly we are leaving in economic capital city mumbai how to we accepted false verification procedure.
If some one used my no for illegal activity who is responsible.
So pls cancel my port request and take a strict action against mis pooja who is working in your company at santacruz office. Will call a lot of time your customer care no. [protected] theirs also having some technical issues and call is connected in prepaid section and they are unable to help a postpaid customer.
West wishes,
Udayshankar dwivedi.
Port con. No is [protected].
Mumbai.