[Resolved] Reliance Communications — 3G recharge issue | |||
I have recharged with Rs 294 on 21st Oct 2015, My number- [protected]. The pack is for 28 days with no data deducted for twitter, facebook and watsapp as per the messages I received from Reliance, prior to my recharge. But data have been deducted for the usage of twitter and facebook, which is not as per their commitment. This is wrong and cheating. They don't even have a customer care number where we can talk to their agents. Very bad service form reliance communication which is not doing honest business with its customers. I want my money refunded. Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 29, 2015 Reliance Communications Customer Care's response Dear Hemen, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 31, 2015 Reliance Communications Customer Care's response Dear Hemen, As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid and hence the waiver cannot be processed for the same. Thank you! Regards, Reliance Communications | |||
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