Reliance Communications — 4g data card

Address:	Bangalore, Karnataka, 560016
Website:	shop.rcom.co.in

Dear sir/mam,

I have ordered reliance wipod 4g lte. My order ref. No.: kxejohqgo, the amount rs. 2699/- got debited from my sbi bank account ref. No.:[protected]g0cgelun9, dated 29/06/2016, to girnar newtel solutions pvt limited. But in your web site, while tracking my order i am getting "awaiting bank wire payment". Kindly verify and do the needful. My datacard number is [protected]. My registered mobile number is [protected].

Please resolve the issue. I am attaching the online transaction receipt, bankscreenshot. Doc file, along with this mail. Till today i didn't got the datacard or my money back in my account. When i call to the reliance customer care number, i am getting very very poor response. One customer care representative informed me that "you can give police complaint".

On the above issue i have given mail to karnataka reliance appellate authority on[protected]. Till today i didn't get any reply from them. I am getting very very poor response from them. Kindly do the needful. Because of this poor response/support from the reliance team kindly return back my amount back to my bank account. I want to discontinue my reliance connection.