[Resolved] Reliance Communications — 4g dongle/[protected] | |||
Hello team, Non of my complaints solved from march onward: [protected] [protected] [protected] [protected] [protected] I was facing network issues, not solved I am not able to update the dongle to 4g In my name your customer care center ordered the dongle and given to some one eles. With out activation also i am getting bills to pay. I am unable to use dongle (No speed at all, even for your own page) Your executive told me, if i am not using the dongle. No need to pay bill. There is exception. Your dongle stopped working completely (While upgrading to 4g) Your customer care people told me i have used 50kb/mb, so, i need to pay for one month. Now they are asking me to pay for two months. Where your dongle it self is not working fully. I am not ready to pay money freely/ donate money to you. Already i paid two months with out using it properly. Please check and suggest how much i have to pay. I want to upgrade to 4g (If you network works fine) Was this information helpful? | |||
Sep 12, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 12, 2016 Reliance Communications Customer Care's response Dear Manikanta, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade