[Resolved]  Reliance Communications — About false balance deduction

Address:Kota, Rajasthan

Sir 50 rs has been deducted from my sim for net usage but at that moment I was having 2MB net balance in my account When I checked my balance after net usage I was still having 2Mb in my account & 50 Rs was already deducted from my a/c. I also didn't received any message regarding this My no is- [protected] Date[protected] Time-1:50 AM Amount-50 So I request you to take proper action to solve my problem I had tried to contact you many times on following no- 198 [protected] *333 30333333 But never they picked up my phone. This balance deduction has been done to me thrice including this. I have all message & recording which was send by you and my interaction with customer care executive. If my problem will not be solved within 24hrs then this time I will go to consumer court. So, plz take a proper action & refund my balance as well as ensure that it will not be repeated in future. Satrughan Ray
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Aug 6, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Ankit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Ankit,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

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