[Resolved]  Reliance Communications — About Miscommunication & Irresponsible behavior for resolving the issue

Address:

Pune, Maharashtra

Dear Sir, We have purchased Wifi dongle for Reliance Pro 3 from Mr Mohammed (Shri Sai asso, Bhavani Peth, Pune).The plan shown & actual received is far diiferent. Now both the company & the agency sold are not helping to resolve the issue. Following mail is marked to reliance on 25th april 2015, still not resolved the issue they are just saying they will resolve. Mail: The plan told had following features: Unlimited, uncapped internet at 14.7 Mbps (Practically 1-6 Mbps) Rs 3600 for dongle (Pro 3 device)+ 3 months free use After 3 months Rs 999+ ST per month for above data 5 devices connectivity When We used within 2 days we received a sms that my data usage is over & the speed is decreased to 144 kbps. When called to Mr Mohhammed it was told that we received same from Company he has claimed he has provided all money to company, Please clarify the things: What is the plan provided to me Is such plan for Rs 3600 available & Mr Mohammed not provided Can you take some action on it shall I get all my money back or you can provide me the same plan as I have paid the amount The details are as follows: Contact No Mr Mohammed: 91 [protected] RSN RZTCDC[protected] MDN [protected] SERVICE PLAN POSTPAID HSD CAF NO [protected]