[Resolved]  Reliance Communications — About NetConnect Broadband service

Address:Jaipur, Rajasthan

Dear sir I m not able to connect my reliance net connect in broadband Mode from last one month. Regarding this i have complained at customer care twice in a day from last one month but i m not getting any result. I have been using this data card from 2010 n my data card number is [protected]. every time when i call at customer care they said it resolved in 48 hours but i m waiting from last one month for your response. Your executive are making fools only.They are not able to resolves any problems. Reliance Communication is a big brand i m not expecting this. Its a prePaid plan i paid first then i used the Net but from last one month i didnt used it. I m stuck just because of you guys. Please Return my money because i dont want your services any more. You didnt care for your customer.Every one have so many options in the market for internet connection and even they are not cheat customers like you guys doing from last one month. I m living in jaipur where i got this kind of problem. I want my money back. I dont want anything. Regards Rahul
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 14, 2015
Reliance Communications Customer Care's response
Dear Rahul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
May 15, 2015
Reliance Communications Customer Care's response
Dear Rahul,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Whats about My loss of 2 month internet.. I have called to your customer care and they didn't do anything. They said Sir humne aapki request aagay forward kar di hai.. From last one month they only forward request. Where they forward god knows. One more thing i write a complain one day ago and i didn't got the solutions and you said that in 24 hour you got the solutions.

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