[Resolved]  Reliance Communications — About not activate my services

Address:110094
Website:www.rcom.in

Dear sir
I am Jitin Kumar and i have reliance postpaid number [protected], i applied to activate miss call alert services on 2 feb 2016 but it is not activate till yet. i am making a call to custmer care but not found any satisfactory responce from them. I request you to please solve my query ASAP.
Thanks & Regards
Jitin Kumar
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Oct 21, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2016
Reliance Communications Customer Care's response
Dear Jitin,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Feb 09, 2016
Reliance Communications Customer Care's response
Dear Jitin,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Jitin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
[protected] is my alternate number, however if my reliance number would be not in range.
Dear Jitin,

Thank you for submitting the contact details. we have arranged a call back to address your concerns.

Regards,
Reliance Communications
[protected] & [protected] are my current numbers
Dear Jitin,

Thank you for providing the details. We have arranged for a call back to address all your issues, our officials will get in touch with you shortly to address the same.

Regards,
Reliance Communications
Also there is an other problem of my number [protected] is that my call services done aborded by your side in each month due to overuse of credit limit, a request of increasing credit limit is process from 1 month but not resolve yet. i request you to please solve my query ASAP
no reply from your end
Dear Jitin,

We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again.

Regards,
Reliance Communications
but i have poor network signal, if problem will not solve then i have to join other best network providing company
No satisfactory response from your end, as i activated miss call alert service at my number, but couldnt get notification.if you are able to solve this problem then tell me, if not able then i have to change my number.

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