[Resolved] Reliance Communications — advance rental in my mobile bill
A
Akshay Biyani
from Mumbai, Maharashtra
My mobile number is [protected]. My last bill contained an advance rental of ₹ 515 for some plan which i never activated or gave my consent to. Yet, these charges have been levied on me and i've been told to pay the bill at the earliest if i want to port out my number. I have been paying my dues regularly and am also willing to pay the correct amount in this bill. I would like to inform the reliance team that if such harassment does not stop, i will be compelled to take this matter further to the consumer court / trai authorities for redressal.
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Sep 17, 2017
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
I have the same issue... apparently reliance decided to upgrade my plan on their own without my concent and are expecting me to pay.Just spoke to customer service and he's confirmed the plan would be downgraded and charges waived hope this happens Ref #[protected].
To top it up im getting service calls from the collections team asking me to pay the amount and if i dare ask them why oh they can be highly unprofessional and use horrid language. I was expecting more profeasionalism from Reliance but this is extorting money and now its time to bid good bye to reliance for good
Usha
[protected]
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To top it up im getting service calls from the collections team asking me to pay the amount and if i dare ask them why oh they can be highly unprofessional and use horrid language. I was expecting more profeasionalism from Reliance but this is extorting money and now its time to bid good bye to reliance for good
Usha
[protected]