[Resolved] Reliance Communications — Again and again generate wrong bills | |||
Again generate wrong bill against my mobile No. [protected], Whenever I’ve reviewed my mobile bill found wrong bills, Every timeshocked when see the itinerary details and charged more than the call amount. Immediately called to customer care number and I have surprised, I didn’t expected that kind of answer from a reliable and big company person they said why you are check your bill, that’s not acceptable you guys had sent wrong bill and say why your check bill (ek toh chori upar se seena zori). Is this your customer service and system. After so many call and complaints they are not accepting the mistake mean while they guys harassed me. I've full call record of same, they accepting I'm right but at the same time they saying (Jo karna h krlo, jaha jaana h chale humari taraf se bill change ni hoga). that is the word of his senior executive. I shocked, Reliance company is cheater and shameless persons. So please do something against them. Thanks Amit Pathak [protected] Was this information helpful? | |||
Oct 29, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 02, 2015 Reliance Communications Customer Care's response Dear Amit, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Dec 07, 2015 Reliance Communications Customer Care's response Dear Amit, As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid and hence waiver cannot be processed for the same. Cheers, Reliance Communications | |||
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