[Resolved]  Reliance Communications — Amount deducted for VAS video store and more unnecessarily

Address:Pune, Maharashtra

My account balance is getting deducted for VAS services, even if I have not applied for any of them.It has become more frequent now. I have complained on 198 many times, they refund the amount that time but later on again same thing repeats. This time they have deducted Rs. 59 from 29 april till now. I want my amount back as soon as possible. Else I am going to port from reliance and will never prefer anybody to opt for reliance.My complaint was resolved on 23april and again they are repeating the same thing.
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Nov 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 21, 2015
Reliance Communications Customer Care's response
Dear Anisha,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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