Reliance Communications — Amount deducted from my no [protected] Rs 198 on dated 05/06/2016 | |||
I recharge my reliance mob no [protected] on dated 28/05/2016 by rs 123 for data balance again rechage by rs 200 on dated 02/06/2016 for main balance but my main balance is deducted rs 198 on dated 05/06/2016 complant to customer care on dated 06/06/2016 a complant no[protected] given by mr amit and say to me your deducted balance is credited on your account within 24 hours but not resolve my problems till 07/06/2016 again call to custemer care spoke to mr r j yadav he say to acording to our company policy i cannot refund your deducted amount becouse you use internet data i say my data pack is already activated and data is also remaning plz look at the matter and resolve my problems. Thanks Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Anand,
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
Regards,
Reliance Communications
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
Regards,
Reliance Communications
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Inconvenience caused is highly regretted. Our representative will contact you by 07:30 pm tomorrow to understand and address your concern. Thank you!
Regards,
Reliance Communications