[Resolved] Reliance Communications — Amount deducted on VAS

Amit Jha

from Dharwad, Karnataka

Address:

Muzaffarpur, Bihar, 842002

I Have already registered a complaint for similar matter and I got response from the customer service team and the matter was resolved for that time, but again same thing happened and in past four days Rs21.50 has been deducted from my main balance for various VAS .I Never applied for these VAS. Apart from the refund i need one time solution for this balance deduction in every week.I will give the details of the various deduction from balance for these unwanted VAS. 08/12/2015- Rs 3 Charged for VAS ErosGSM 09/12/2015-Rs 5 Charged for VAS Handygo GSM 09/12/2015-Rs 0.50 Charged for VAS TechRWCNKVed 09/12/2-015-Rs 5 Charged for VAS TechZone VP 11/12/2015-Rs 3 Charged for VAS Eros GSM 12/12/2015-Rs 5 Charged for VAS TechZone VP

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Oct 21, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2015

Reliance Communications Customer Care's response Dear Amit,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications